Premium Personal Technology Support

Digital Life Concierge for people who want technology to simply work

Calm, experienced help for computers, email, accounts, Wi-Fi, printers, cloud storage, backups, device setup, and the everyday technology that keeps your personal and professional life moving.

Eden Prairie, MN • Serving the Twin Cities Metro

Not basic computer repair

  • Personal technology consulting
  • Premium support for home and executive technology
  • Help with accounts, devices, email, Wi-Fi, and cloud services
  • Clear guidance before buying or replacing technology
  • Patient, practical support from a trusted local consultant

Your digital life, organized and supported

Premium personal technology help for home users, executives, retirees, and small business owners

Digital Life Concierge is designed for people who do not want to spend their time wrestling with technology. Whether you are replacing a computer, recovering access to an account, setting up email, improving home Wi-Fi, choosing cloud storage, or trying to make everything work together, Bob’s IT Consulting provides experienced help with a calm, practical approach.

This service is intentionally positioned above basic break/fix computer repair. The goal is to help you make better technology decisions, reduce frustration, organize your digital life, and get dependable support when something is confusing or not working.

Concierge services

Personal technology support areas

Every situation is different, so services are tailored to your goals, devices, accounts, and comfort level. No pricing is posted online; request a consultation to discuss the best next step.

PC

New Computer Setup

Help setting up a new Windows or Mac computer, installing key applications, configuring accounts, connecting printers, and making sure the basics are ready.

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Computer Replacement and Migration

Guidance and hands-on help moving from an old computer to a new one, including files, email, browser favorites, cloud storage, settings, and essential software.

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Email Setup and Troubleshooting

Support for personal or business email issues, mailbox setup, account access, syncing problems, Outlook configuration, and general email troubleshooting.

ID

Account Support

Help navigating Microsoft, Google, Apple, Proton, and other key accounts, including setup, login issues, recovery options, and security settings.

MFA

Password and MFA Recovery Assistance

Practical help understanding password resets, multi-factor authentication, authenticator apps, recovery methods, and account security options.

365

Outlook and Microsoft 365 Setup

Help configuring Outlook, Microsoft 365 apps, OneDrive, Teams, account settings, email profiles, and common Microsoft-related issues.

WiFi

Home Wi-Fi Troubleshooting

Help diagnosing slow, unreliable, or confusing home Wi-Fi, including router placement, coverage issues, connected devices, and basic network setup.

PRN

Printer Setup and Troubleshooting

Help connecting printers, resolving print issues, setting up scanning, and making printers work more reliably with your computer or network.

Cloud Storage and Backup Guidance

Guidance for OneDrive, Google Drive, iCloud, Dropbox, external drives, backup planning, file organization, and avoiding accidental data loss.

BUY

Technology Purchasing Guidance

Help choosing the right computer, router, printer, storage device, software, or service before you spend money on technology that may not fit your needs.

SEC

Personal Security Basics

Practical guidance around passwords, MFA, suspicious emails, browser safety, account recovery settings, device updates, and safer technology habits.

VIP

Executive and Family Technology Support

Personalized support for busy professionals, families, retirees, and small business owners who want one trusted person to help with personal technology.

A premium support experience

Technology help that is patient, private, and practical

Good personal technology support is not just about fixing a device. It is about understanding how you use technology, what is frustrating you, what needs to be protected, and what should be simplified.

Digital Life Concierge provides a more thoughtful support experience for people who want trusted guidance instead of rushed, transactional repair service.

Request Concierge Help

This is a good fit if you want:

  • One trusted person to help with personal technology
  • Clear explanations without technical overwhelm
  • Help setting up or replacing devices
  • Support organizing accounts, email, files, and backups
  • Guidance before making technology purchases
  • A calmer, more premium support experience

Common situations

  • “I bought a new computer and need everything moved over.”
  • “My email is not working correctly in Outlook.”
  • “I am locked out of an account or confused by MFA.”
  • “My home Wi-Fi is unreliable.”
  • “I do not know where my files are actually stored.”
  • “I want to buy the right computer, not just the cheapest one.”
  • “I need someone patient and trustworthy to help.”

Not just repair

Support for the technology you rely on every day

Modern personal technology is no longer just one computer. It is a combination of accounts, passwords, MFA, email, cloud storage, phones, computers, Wi-Fi, printers, subscriptions, backups, and security settings.

Digital Life Concierge helps connect those pieces so your technology is easier to understand, easier to use, and easier to maintain.

Local personal technology support

Digital Life Concierge services in Eden Prairie and the Twin Cities

Bob’s IT Consulting LLC is based in Eden Prairie, MN and provides Digital Life Concierge services for people across the Twin Cities Metro who want premium personal technology support. Services can include computer setup, email troubleshooting, Outlook setup, password and MFA recovery assistance, home Wi-Fi troubleshooting, printer setup, cloud storage guidance, backup planning, and technology purchasing advice.

If you are looking for calm, practical help from a local technology consultant, start by requesting a consultation.

Also available for businesses

Need help with business technology too?

Digital Life Concierge is a premium personal technology offering, but Bob’s IT Consulting primarily serves small businesses with IT consulting, AI automation, Microsoft 365 support, web applications, data insights, network support, and technology planning.

View Business Services

Business services include:

  • AI automation and data insights
  • Microsoft 365 administration
  • Business IT support
  • AI-integrated web applications
  • IT strategy and planning
  • Cybersecurity and backup basics

Want your technology to simply work?

Request a Digital Life Concierge consultation

Share what you need help with, and Bob will follow up to discuss the best next step.

Request a Consultation